Frequently asked questions
You’ll get a confirmation notification of your booking and text updates letting you know when the driver is on the way to pick up your laundry. Just set your bags by the door and relax.
Never. Each order is washed separately.
Yes — add details in your online account or attach a note.
No. Just leave your bag in a safe, visible location by your door, or wait until you receive your driver’s “on the way” text to set it out.
GENERAL TURNAROUND TIME:
24 hours for in-store drop-off
48 hours for pickup & delivery
***Extremely larger loads may take a bit more time so we can clean, dry, and fold everything properly.***
Ask about our expedited service option (available for an added fee).
Your order is weighed after it’s cleaned, dried, and folded to ensure accurate billing.
A full 13-gallon kitchen bag = roughly 25 lbs.
You can pay with cash, credit card or mobile pay when you visit our store. For pickup and delivery orders, payment is made securely and automatically by credit card.
Yes, and your support means a lot! Every tip directly supports our hardworking local team who take great care of every order. ❤️
Ocala & surrounding communities.
No need! You’ll receive a text when your driver is on the way, so you can set your laundry out once you get your ETA. Theft is extremely rare — clean or dirty laundry simply isn’t something that attracts thieves.
Yes. Add Stain Treatment at checkout or note it in your order. We’ll do our best, but some stains are permanent. Additional fee applies.
Absolutely. We clean bulky items with care. Pricing ranges $16–$35 depending on size and thickness.
Select Customized Add-ons (like hypoallergenic detergent, hang-dry, or sorting) during scheduling or note them in your order. Fees are shown at checkout.
